Questions About The Floral Subscription
How does the floral subscription work?
Our flower subscription service is designed to bring a touch of nature to your home regularly. Simply choose between a weekly or bi-weekly delivery schedule, and our team will curate and deliver fresh, handpicked blooms to your doorstep. It's a hassle-free way to keep your space adorned with the beauty of seasonal flowers.
How often will I receive my flowers?
With our weekly subscription, you'll enjoy the luxury of fresh blooms arriving at your doorstep every week. It's the perfect choice for those who desire a continuous infusion of floral beauty, providing a consistent and vibrant presence in your home.
Our bi-weekly subscription delivers the joy of blooms to your doorstep every two weeks. This option is ideal for those who prefer a slightly less frequent but equally delightful floral experience. It offers flexibility while still ensuring your space is regularly adorned with fresh and captivating arrangements.
When will my flowers arrive?
Floral Subscriptions orders will be fulfilled on Friday between the hours of noon-5p.m.
What happens if Iām not home?
We've got you covered! If you're not home during the scheduled delivery, there's no need to worry. Our delivery team takes special care to ensure your blooms are left in a safe and secure location. You'll receive a notification to let you know that your floral treasure has been delivered and where you can find it.
Can I provide delivery instructions for leaving blooms in a specific place?
Absolutely! We understand that everyone's schedule is different. During the subscription setup (at checkout) you can provide specific delivery instructions. Whether it's leaving the flowers in the lobby, with a neighbor, or at a designated spot, we'll follow your instructions to ensure a seamless delivery experience.
Do you offer refunds?
We appreciate your understanding that, at this time, we do not allow refunds for purchases. Our commitment is to provide you with the best possible floral experience, and we stand by the quality of our products. If you have any concerns about your order, please reach out to our customer service team, and we'll be more than happy to assist you in finding a satisfactory solution. Your satisfaction is our priority, and we're here to ensure you enjoy the beauty of our blooms to the fullest.
Can I choose what flowers will be in my arrangment?
While we currently don't offer customization options for individual subscription boxes, we take great pride in curating impeccable blooms that showcase the beauty of the season. Each arrangement is thoughtfully designed to bring you a diverse selection of fresh and stunning flowers with every delivery. Our goal is to provide you with a delightful and surprise-filled floral experience that adds a touch of nature's beauty to your home. Our selections vary with the seasons to ensure you receive the freshest and most stunning blooms. From classic roses to unique seasonal flowers, we take pride in creating diverse and visually captivating arrangements. Winter might bring rich reds and whites, while spring could usher in a burst of pastels. It's a delightful floral journey that evolves with the changing seasons.
Is there a minimum commitment?
We kindly request a minimum commitment of two months for our floral subscription service. This commitment allows us to ensure a seamless and continuous floral experience for you, showcasing the ever-changing beauty of each season.
Can I gift my subscription if I am away from home?
We understand that plans may take you away from home, and we've got a delightful solution for you. Instead of missing out on the joy of blooms, consider gifting your scheduled deliveries to a friend or loved one. Simply let us know by sending an email and we'll make sure the beauty of fresh flowers brightens someone else's day in your absence. It's a wonderful way to share the floral love!
How should I care for my flowers after receiving them?
We provide care instructions with each delivery to help you make the most of your blooms. Generally, keeping the water fresh, trimming stems at an angle, and placing the arrangement in a cool, well-lit area will prolong the life of your flowers. Enjoy the process of rearranging them, and let the beauty unfold in your home.